Feature Requests

In a group link a client schedules with one of the team members from the group. Then the client reschedules with another team member from group. During the rescheduling process: The schedule time for the first appointment is removed from ConnectWise. A schedule time for rescheduled appointments is added to ConnectWise. The rescheduled team member is added as a resource in ConnectWise. The first appointment team member remains as a resource in ConnectWise. This creates confusion and it will be great to have the resource removed when appointment is rescheduled with a different resource.

We would like to be able to upload image files to be used in Email Templates without having to use the "image's hosted URL". We still want to be able to embed a link, but would like the images to just be uploaded as the link is not always needed.

I would like to be able to resize our logo/branding image when it is used within an email template. We have a large high resolution file that is great for some templates, but for other, we would like it to be smaller.

I think it would be cool and add a personal touch if you can see a photo of the person you are scheduling with, maybe grab the photo from CW manage account

Monitor ticket status via webhooks, and automatically cancel any future appointments that have been created for the ticket when the ticket is closed.

It would be great if we could set up appointment type that are only available for certain users (or a group of users). Different job functions need different appointments and it doesn't make sense for everyone to sort through the ones they don't need.

In the Workflow action "Add an internal note to a ConnectWise PSA ticket", include the ability to format the text like Bold, Underline, and Italics.

It's sometimes necessary to assign a scheduled appointment to a different tech, for example because the tech is sick on the day. TimeZest should allow dispatchers to reassign an appointment to another resource (free at the same time), and notify the customer of the change (including updated video call URLs etc).

Within the TimeZest Pod you have the ability to set "only schedule appointment on or after etc. i.e. specify start and end date for an appointment link, but this can't be done with shareable links. Can this be added to shareable links that might not be linked to a Ticket.

Add support for logging into TimeZest using Azure AD as the identity provider.