Feature Requests

I would like to be able to interact with TimeZest via an API. Ideally we could specify all of the parameters available in the Pod via API. This would complement our Manage API scripts nicely, as there are times where we need to mass-send TimeZest invites from tickets that we're creating programmatically.

If a user has already provided us with the date/time they want to meet, it'd be great to let TimeZest still send the meeting invite directly from CWM. The 'send meeting' function in CWM is NOT user friendly.

Currently all items in the CalendarHQ view show the same color and it is not clear without opening them which calendar they are coming from. Suggest adding colors to designate if from CWM, Exchange, Booked by TimeZest, etc.

The way our business is set up, we'd love the ability to remove the ticket number and ticket summary from showing to the end-user during the scheduling page. We'd still want the to be able to able to send the scheduling request from the ticket as part of this, though.

Currently the subject line for the ICS invite shows as "[Appointment Type] with [tech name]". We would like to be able to customize this to include things like the [srnumber] and [srsummary]. While we can show these in the ICS details, our clients are requesting this so they can more easily tell appointments apart.

Add support for logging into TimeZest using Azure AD as the identity provider.

Right now the Teams meeting integration does not include call-in numbers, even if the resource is assigned a M365 audio conferencing or M365 Business Voice license. It would be a big help if the Teams meeting integration supported call-in numbers per the assigned resource's license level.

If I wanted accounting team to have access specifically to "Account and billing" option and nothing else. Currently there is no way to do this

we would like to have a timezest account between administrator and user that is read only / can export the requests CSV.

Monitor ticket status via webhooks, and automatically cancel any future appointments that have been created for the ticket when the ticket is closed.