Move TZ to parent ticket when bundled or merged
M
Matthew Zaroff
We have the option enabled to cancel meetings when a ticket is closed. However, when a ticket is bundled/merged, it is set to a "closed" status, which cancels the meeting. Instead, if the ticket is "closed" AND it's a child ticket, it would be better to have TZ move the appointment from the child ticket to the parent ticket and keep it scheduled.
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S
Shannon Gomes
This would be so helpful!
A
Ashley Grove
Upvoted!
C
Chris Pegrum
Makes total sense. Lets hope it gets lots of votes!