Use TimeZest for sending meeting invites
under review
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Travis Phipps
If a user has already provided us with the date/time they want to meet, it'd be great to let TimeZest still send the meeting invite directly from CWM. The 'send meeting' function in CWM is NOT user friendly.
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D
Dan Baird
Some kind of calendar function inside TimeZest itself, with the ability to manually schedule, and reschedule appointments is majorly needed. Trying to manage in PSA calendar is a horrible experience.
Jason Casuga
under review
Jason Casuga
open
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Eric Buhrendorf
For Autotask too pls
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Philippe Brevet
It would allow to inject the Teams invite also instead of having to do a copy/paste of a generic Teams URL.
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Philippe Brevet
Yes please!
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Matthew Zaroff
What about using the "Where" field? If a schedule record is created in CWM using the Where of "TimeZest", then TZ can see this and send the confirmation email, just as if a client selected the time via TZ.
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Nathan Allen
If it can't be done in the CW Pod, could a link be shown in the Pod to Time Zest where we could specify the time and date for the meeting. The link would contain the ticket information to link back to. Just a thought...
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Jenny Cruz
This would be really helpful. The biggest reason for cancellation, missed appts. or users double booking themselves is it not showing on their calendars.
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Steve Pollak
As a comment to Jason's comment below, is it not possible to just limit what the client sees when choosing a schedule with a tech. If the tech specifies date and time for the appointment, can the date and time choice page that the client sees reflect only that option(s). The filter when displaying availability would look at the calendar as it does not but would then look at the entered constraints to only present the desired times. This, I think preserves the exiting TimeZest mechanism and doe not require the API mentioned below.
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