Team scheduling with multiple teams
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Matthew Bremer-Kamens
The ability to add multiple teams as a resource and only have one member selected. Currently panel scheduling is the only option when adding more than one team as a resource. We have teams that don't have overlapping memberships and it would be nice to be able to assign both teams and only one person be selected as the ticket resource and not one from both teams.
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G
Gabe Farrington
This general concept would be super helpful for us, though if it were granulated down to selecting multiple individual resources and only having one scheduled by the TimeZest appointment, it would be even better. We have some resources that are experts in similar areas, but aren't on the same team, it would be nice to be able to add them both to an appointment and only have one scheduled instead of having to make a new group to accommodate it.