This would be great if it worked with AutoTask as well

For that matter, when the client books the appointment I get an email telling me it happened. Just include the same cancel/reschedule buttons that are sent to the client in the email that comes to me.

How about just the ability to cancel an appointment which generated an activity? For instance when sales people send a time zest link in an a email signature or otherwise, there seems to be no way on the MSP side to cancel or reschedule these appointments... Only to ask the client to find the email they received, potentially weeks ago, when they scheduled the meeting and to cancel or reschedule it.

ooh dear... I do not admire you working with CW.. I believe it will take a while (based on the age of some requests in the CW enhancement forum). But yes... this is indeed a very good suggestion

This would be awesome! Hopefully manage steps this up for custom pods.