See Contact and Scheduled Time
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Jessica Pfauth
When we schedule multiple contacts in 1 single ticket it would be nice to easily see who scheduled for when either in the ticket/TZ web page. Searching through emails to find the right person to call at their scheduled time is annoying.
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Jason Casuga
open
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Damian Bailey
Just to chime in on this, at least from a ConnectWise perspective - I'd love it when the client picks a time and specifies a contact number, if it would switch / add that contact number to the ticket's Company pod. While we as techs should be diligent enough to go find the contact #, it would be wonderful if it could be made as easy as possible not to miss/screw up :)
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Mark Lemmo
Also the Calendar Appt, does not have the person who scheduled the Appontment as an invitee should be their.
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Mark Lemmo
All invites from timezest sent to us should have full contact info in the Calendar invite, Company, Full Name, email address, if they are in Autotask. if not, then name and/or email address at the very least
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Vanessa Wanner
I agree, just scheduled an engineer with multiple contacts on a single ticket and it took me 5 minutes to sort through the internal notes of schedules and reschedules for different days. I just need to know who he has to call right now!
Jason Langenauer
Hi Jessica,
Thanks for the suggestion! We're looking at updating the TimeZest pod to include more information, and this is something we'll consider.
Jason Langenauer
under review