Need MSP Cancel/Reschedule capabilities with Autotask ToDo's
complete
B
Brian Weiss
Right now an MSP has no way to cancel or reschedule an appointment that was scheduled via URL and created a To Do in Autotask. It has to be done manually through email communication with contact it was scheduled with.
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Jason Langenauer
complete
Jason Langenauer
in progress
This is currently being added to TimeZest, so it will be possible to cancel an appointment for a ConnectWise Manage Activity or Autotask To-Do through the Web UI (since in both products, there's no way to display TimeZest UI against a To-Do or Activity like we do with tickets)