Change "Best Phone Number" Default
J
Joseph Bettencourt
When clients schedule an appointment, it asks for their best phone number to be reached. The default is "Customer Support" - this is pretty much NA most of the time. Phone - Direct or Office Phone would be a more appropriate default entry here.
It would be great if the default field value could be changed here.
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D
Diane Roy
It's a Teams meeting, so I don't think it is necessary to ask for that.
Jason Casuga
Diane Roy and Mary Stevens You can hide the Phone Number field on your appointment types that are Teams meetings by going to Appointment Details section and setting the "Don't ask the client for their best contact number." option in Best Contact Number.
M
Mary Stevens
I also don't understand why this is included when scheduling a Teams meeting