Allow contact to choose a specific resource
K
Kathe Hewitte
We have clients that want to only work with specific resources (regardless of the fact that their service level may be delayed). So what I am looking for is a drop down list of the resources that are part of a Team that the contact can choose, and then it would only show that one resources availability.
Log In
A
Andrew Cohen
Minus 1 - we never want a client to choose which engineer they work with.
J
Jeff Lorenzen
Plus 1
S
Sam Burris
Agreed. Vote for this feature
J
Josh Campbell
There could be an option for "first available" and it would default to that or they can select.