We have changed TimeZest's logic when scheduling appointments using shareable URLs, and the following conditions are met:
  • all
    users being scheduled have Office 365 set as their writeable calendar.
  • the appointment type is configured to create an activity.
When these conditions are met, TimeZest will
not
create a contact in ConnectWise Manage, which it was doing before. This change was made to avoid the issue of unneeded contacts being created in Manage when appointments for non-Manage users are being scheduled by TimeZest.